BRICTEL MULTI DOOR SERVICES LIMITED respects the privacy of its customers, users, and business contacts. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected when users access the website or interact with the company.
1. Information We Collect
We may collect:
Name;
Email address;
Phone number;
Billing and delivery address;
Purchase and order history;
Payment-related information is processed through secure third-party providers.
Communications and customer support records;
Device information, browser data, IP address, cookies, and website analytics.
2. How We Use Information
We may use information to:
Process orders and payments;
Deliver goods and manage returns or complaints;
Communicate regarding transactions, updates, and customer support;
Prevent fraud and maintain website security;
Improve website performance and customer experience;
Comply with legal, regulatory, tax, accounting, and audit obligations;
Send promotional communications where permitted by law.
3. Legal Basis
Where applicable law requires a lawful basis, BRICTEL MULTI DOOR SERVICES LIMITED may process information based on contract performance, legitimate business interests, legal compliance, fraud prevention, dispute handling, and consent where consent is specifically required.
4. Cookies and Similar Technologies
The website may use cookies and related technologies to support functionality, user preferences, analytics, and performance monitoring. Users may manage cookies through browser settings.
5. Sharing of Information
BRICTEL MULTI DOOR SERVICES LIMITED does not sell personal data. Information may be shared where reasonably necessary with:
Payment processors;
Courier and delivery partners;
Vendors or suppliers involved in fulfilling orders;
Technology, hosting, and analytics providers;
Professional advisers;
Auditors, regulators, or law enforcement were legally required.
6. Data Retention
Information is retained only for as long as reasonably necessary for order fulfillment, legal compliance, accounting, dispute resolution, fraud prevention, and legitimate business records.
7. Security
BRICTEL MULTI DOOR SERVICES LIMITED takes reasonable administrative, technical, and organizational measures to protect personal information. However, no website or online system can be guaranteed to be completely secure.
8. User Rights
Subject to applicable law, users may have rights to request access to, correction of, deletion of, or restriction of certain uses of their personal data, or to object to certain processing, or withdraw consent where consent applies.
9. Third Party Services
The website may link to or rely on third-party services such as payment gateways, courier platforms, maps, or social media tools. BRICTEL MULTI DOOR SERVICES LIMITED is not responsible for the independent privacy practices of such external services.
10. Policy Updates
This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website.